May was an important month at FINCA Honduras as we continued striving to provide the best attention to our clientele by offering a more flexible schedule in the agency of El Triunfo.
During the month of May, our team in El Triunfo worked 7 days a week, attempting to meet all the financial needs of our clients.
On Saturdays, the team of El Triunfo worked from noon until 4:30pm and on Sundays from noon until 2:00pm. The response of our clients has been very positive, and this experience has helped us confirm the demand for customer service that exists on weekend afternoons.
We hope that this new standard will inspire our colleagues to differentiate themselves. Through services like extended hours we hope to provide the best attention to our clients so that they will have a reason to return to FINCA in the future.